Terms and Condition
1. Introduction
Welcome to www.jamiloptics.com. These Terms and Conditions govern your use of our website and the purchase of eyewear products, including prescription and non-prescription glasses, sunglasses, contact lenses, and related accessories . By accessing or using our Site and purchasing Products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.
2. Eligibility
You must be at least 18 years old to make a purchase.
If purchasing prescription eyewear, you confirm that you have a valid prescription issued by a licensed optometrist or ophthalmologist.
You agree to provide accurate and truthful information during the checkout process.
3. Product Information & Availability
We strive to provide accurate product descriptions, images, and specifications. However, colors may vary slightly due to display settings.
Product availability is subject to change without notice. If an item becomes unavailable after purchase, we will notify you and offer alternatives or a refund.
4. Pricing & Payments
Prices are listed in UAE Dirham and include applicable taxes unless otherwise stated.
We reserve the right to modify prices at any time.
Payment must be made using accepted payment methods at checkout.
Transactions may be subject to verification and approval.
5. Prescription Orders
Customers purchasing prescription lenses must ensure their prescription details are accurate.
We are not liable for incorrect prescriptions provided by customers.
Prescription orders may require verification before processing.
6. Shipping & Delivery
We offer various shipping options; estimated delivery times will be provided at checkout.
Delivery times are estimates and may be affected by unforeseen delays.
Customers are responsible for providing accurate shipping details. We are not responsible for lost shipments due to incorrect addresses.
7. Returns & Refunds
Returns are accepted within 10 days of receipt, subject to our return policy.
Prescription lenses are custom-made and may not be eligible for returns unless defective.
Refunds will be issued to the original payment method within a specified period after return approval.
Customers are responsible for return shipping costs unless the return is due to an error on our part.
8. Warranty & Defects
We offer a limited warranty on frames and lenses against manufacturing defects.
Warranty claims must be submitted within 10 days of purchase.
The warranty does not cover damage caused by misuse, accidents, or improper handling.
9. User Accounts & Security
You may create an account to track orders and manage preferences.
You are responsible for maintaining the confidentiality of your account credentials.
We are not responsible for unauthorized access to your account due to negligence.
10. Privacy Policy
We collect and store customer data as outlined in our Privacy Policy.
We do not sell or share personal information with third parties except as required for order fulfillment.
11. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our Products.
Our total liability shall not exceed the amount paid for the Product in question.
12. Intellectual Property
All content on the Site, including logos, images, and text, is our intellectual property and may not be used without permission.
13. Governing Law & Dispute Resolution
These Terms are governed by the laws of UAE
Disputes shall be resolved through arbitration or in the court
14. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page.
Continued use of the Site after changes constitute acceptance of the new Terms.
15. Contact Information
If you have any questions about these Terms, please contact us at: